We often spend quite a big part of our day in working hours .
Conflict is an inevitable part of working life. And it's not always bad.
But, often, it is. It can be stressful, harmful to productivity, affect working colleagues relationships , and lead to damaging behaviors.
And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you.
Unfortunately, we can’t always get away from those difficult people, so we have to figure out how to manage our relationships in positive ways. This is where a lot of people get stuck, and that’s why this course can be particularly helpful.

- What you will learn:
. identify bad or alarming behaviors
. know how to set boundaries
. know the types of difficult/ toxic people at work and how to deal with each type ( whether a boss, client or colleague)
. how to use 6 programs of behavior
. be more effective in dealing with office politics
. tactics for conflict management
. wellness tactics to protect yourself and energy

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- Who this course is for:
. Managers and supervisors at all levels
. salesperson/ customer service
. trainers
. HR managers
. anyone who would like to learn more about the topic
. entrepreneurs
. any employee or anyone in a work environment

About the Trainer

Jessica is an established Feng Shui expert & Trainer, Life & Wellness coach, Existential  Wellbeing Therapist ,  Behavioral expert in the fields of specializations : NLP, Lie detection, Face reading, Body Language, CBT (cognitive behavioral therapy) & MBSR(mindfulness-based stress reduction therapy), Profiling & Forensic psychology .

She also holds a minor in  Social , Clinical &  Developmental psychology & parenting and an MBA in Business & Entrepreneurship, USJ.

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Investment is 48$ or 96 000 LL

+ Add certificate 10$ more or 16 000 LL

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Tickets can be booked:

• Online in USD on ihjoz: https://ihjoz.com/events/5023#checkout
• Online in LBP on ihjoz:
• POS or cash in LBP in Malik's bookshop and Khoury Home
• Cash, Cheque or bank transfer in both currencies also available in I Have Learned Academy

Booking ahead is a must, places are limited.

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