Happy clients for better business - Workshop by IE Alumni Association in Lebanon at I Have Learned Academy

Business & Entrepreneurship

  |  

Physical Live Events

I Have Learned Academy, Sarkis Group Bldg, Bloc B - 5th floor, Mirna Chalouhi Highway (Bauchrieh - Sin El Fil Highway), Beirut, Lebanon

Wednesday, July 17, 2019

From

6:30 pm

TILL

8:30 pm

Beirut/Lebanon Time

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Event details

Happy clients for better business Part of the business sessions collaboration between IE Alumni Association in Lebanon & I Have Learned Academy

I- Why to build a customer Experience?
a) Create a Contagious brand (STEPPS)
b) Loyalty Scheme and Customer Life Value

II- Where to build a customer Experience ?
a) Online Touch-points
b) Offline Touch-points

III- How To build a customer Experience ?
a) Social Confirmation
b) Scarcity
c) Reciprocity
d) Sympathy
e) Consistency

- You will learn after the session
Understand the importance of building a Unique Customer Experience and get some tips to move into a customer centric business.


Booking information

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More information and contact details

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